SERV
Salary - £29,000
We’re working with a leading sporting organisation who are looking to recruit a Ticketing and Supporter Executive to join the team.
This role will take a lead on all day to day ticketing and operations as well as working directly on event days for global events and tournaments across the calendar yar.
Day to day Responsibilities:
- Overseeing and management of all ticketing requests for event and non event-day events
- Working directly with supporters and fans to improve their experience and implement new methods to improve event days
- Main point of contact for all customers, being on hand to deal with any requests of queries
- Processing of all ticketing requirements, process driven using different systems to manage all inventory
- Working on-site and being on hand for events days. Being a point of contact for spectators on event days and working around venues and other areas including hospitality
- Supporting the achievement of all commercial targets
Candidate Specification:
- Ticketing & Ops experience ideally working across the sport or entertainment industry
- Experience dealing with high volume of ticketing requests
- Matchday and event day experience
- Experience managing ticketing systems
- Ability to work on weekends for events
- Ability to deal with the public with a focus on service excellence
- Able to work under pressure
Please apply with a copy of your most up to date CV to the advert above!