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Loyalty & Membership Manager – Sport

  • Full Time
  • London

SERV

Salary - £55-60k

We’re working with a global sporting organisation who are currently recruiting for Loyalty & Membership Manager

This is a newly created role which will focus on membership growth and a global strategy to drive member acquisition across the business.

Job Responsibilities

  • Implement and drive a global membership growth strategy
  • Drive acquisition, engagement, and retention to increase the overall membership base
  • Implement a Loyalty & Rewards programme into the current membership scheme offering
  • Track and analyse membership data, including sign-ups, renewals, and engagement metrics
  • Drive digital membership growth as a priority across the business
  • Drive campaigns and initiatives to enhance member experiences and engagement
  • Oversee the membership program budget

Candidate Background

  • Proven experience managing and working across a membership offering either in sport or a similar brand/subscription service
  • Experience working with Loyalty & Rewards Programmes
  • Ability to build strong relationships internally and externally
  • Creative methods to drive membership acquisition
  • Ability to grow quickly with a fast growing business
  • Ability to work flexible hours for when the job requires
  • Passion and interest in the commercial sport industry

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